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UEMO
Scope of the UEMO

The UEMO only regulates the sending of "commercial electronic messages" with a "Hong Kong link". A message falls within the ambit of the UEMO if it meets all the following three criteria:

Criterion 1 – message type

The UEMO covers all types of electronic messages sent over a public telecommunications service, including:

  • pre-recorded voice/video messages sent to telephones;
  • short messages sent to fixed line or mobile phones or MMS messages;
  • faxes; and
  • emails.

Criterion 2 – message content

The UEMO covers "commercial electronic messages" which is defined as an electronic message with a purpose to

  • offer to supply, or to advertise or promote, goods, services, facilities, land or an interest in land; or
  • advertise or promote a supplier or prospective supplier of goods, services, facilities, land or an interest in land

in the course of or in the furtherance of any business.

Criterion 3 – message connection with Hong Kong

In general, a message has a "Hong Kong link" if it:

  1. originates in Hong Kong;
  2. is sent to Hong Kong;
  3. is sent to a Hong Kong telephone or fax number.

Exemptions:

  1. Person-to-person interactive calls;
  2. Messages sent in response to the recipient's specific requests, such as fax-on-demand;
  3. Messages such as invoices or receipts to confirm a commercial transaction that the recipient has previously agreed to enter into with the sender; and
  4. Sound broadcasting services and television programme services.

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